Our Promise
Welcome to Health Answers by Pfizer – Your Health. Your Answers.
Why Health Answers by Pfizer?
Do you find the experience of searching for answers about your health and wellbeing a bit overwhelming? We get it. Your first step is likely going online for health information and there are plenty of health websites to choose from. Bouncing around multiple sites can be frustrating, and the information is often fragmented, impersonal, unverified, and sometimes conflicting.
Health Answers by Pfizer curates information from trusted and independent sources to help get answers for you. But it goes beyond just simple Q&A. It delivers personalized insights to help you take charge of your health & wellness — all in one place. Learn about symptoms and what they might mean, understand a recent diagnosis, or explore ways to live a healthier lifestyle. Designed to be tailored to you and easy to use so you can focus on what matters most: your health.
With Health Answers by Pfizer, you can feel empowered to know more and do more.
What we offer for health and wellness:
- Easy onboarding with a continuous feed of questions and answers based on topics selected by you, for you
- Real-time Q&A with the ability to ask follow-up questions, to gain more information related to your original health question
- Direct access to the trusted health and medical sources used to generate the answer
- Option to personalize answers based on your health profile
Our promise to you:
We are transparent and unbiased
We provide unbiased health information, based on, trusted sources which have their own medical editorial boards. For transparency, we include the source in answers and articles. Importantly, we operate independently from other parts of Pfizer to ensure that the information made available to you remains objective. The information made available to you does not present Pfizer’s position on any health topic and is only intended to provide information from trusted third-party sources, as summarized by a generative AI tool.
We fit your needs, and always respect your privacy
We're all about empowering you on your health journey. We aim to deliver health information and relevant actions that are tailored to your searches and health needs. The information you share helps us do that. We believe that safeguarding data is essential to respecting privacy. We maintain technical and organizational controls designed to prevent the unauthorized access to or use of your personal data. We're committed to maintaining the highest standards of privacy protection. Learn how we’re Protecting Your Privacy.
We responsibly harness the power of AI
The health-related answers to your questions are generated using AI and are based on a large pre-defined set of verified sources. Health Answers by Pfizer uses generative AI to help sort through the information and give you an answer you can understand from those third-party sources. We have a rigorous process to review AI-generated responses and articles, although “hallucinations”, inaccuracies, and incomplete responses are still possible with Generative AI technology. We recommend validating your responses with relevant medical professionals. Learn more about how Health Answers by Pfizer works here.
We strive to be equitable and inclusive
Our goal is to be easily understood by anyone and everyone, regardless of need or level of access to health information and health services. We value inclusivity and reflect diversity in our content. However, Generative AI is experimental and may have inherent bias.
Who we are:
We live at the intersection of health and technology, marrying the power of AI with independent content to empower you on your journey to making informed decisions about your health and wellbeing. By merging cutting-edge technology with curated health information, we've created an easy to use and accessible destination for common health questions.
Brought to you by a company you have come to trust, Health Answers by Pfizer leverages the heritage of an institution dedicated to improving health for the last 175 years. While deeply based on that heritage, Health Answers by Pfizer operates independently to ensure all content is unbiased and objective.
Health Answers by Pfizer puts you at the center of your health journey so you can be your best. When you know where to start with your health questions, you feel emboldened to take actions that help you go further.
Created to help you learn, do and be more.